Deleted User
Deleted User13mo ago

HELP my pc is stuck in restart and it’s keep restarting itself

HELP I TRIED TO RESTART MY PC BUT ITS STUCK IN RESTART AND LOADING OVER AND OVER AGAIN
No description
91 Replies
Cyber Forum
Cyber Forum13mo ago
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DirtyJ
DirtyJ13mo ago
The unmountable_boot_volume error indicates that Windows was unable to and mount the volume that it is installed on. This could be caused by a handful of issues, but there are definitely methods of troubleshooting this. First step would be to use another computer to create a bootable recovery media (e.g. a Windows flash drive) and boot into the Windows recovery environment. Creating a recovery drive - https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304c246 Windows Recovery Environment - https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11 Then, access WinRE from the flash drive by changing your BIOS options to point to it, and use the following utilities to begin repairing your boot volume: - chkdsk /r c: - bootrec /fixboot If neither of those options fixes your boot record, a more manual inspection of the volume will be necessary.
Create a recovery drive - Microsoft Support
Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.
Deleted User
Deleted User13mo ago
How could I open my pc for it I’m not able to force advance settings by power button to turn it on my model is rog strix scar 15
DirtyJ
DirtyJ13mo ago
First you'll need to create the recovery media, then use these steps: https://www.tomshardware.com/reviews/bios-keys-to-access-your-firmware,5732.html
Tom's Hardware
How to Enter the BIOS on Any PC: Access Keys by Manufacturer
When you need to get into your computer's firmware setup, you can use one of these hotkeys or reboot to the BIOS through your operating system.
Deleted User
Deleted User13mo ago
The thing is I can’t turn on my pc to go on settings
DirtyJ
DirtyJ13mo ago
You'll need to use "Method 1: Use a BIOS Key" in those instructions
Deleted User
Deleted User13mo ago
Got it I’m in the bios
DirtyJ
DirtyJ13mo ago
The next step is to boot from the recovery media you created, then perform the above troubleshooting
Deleted User
Deleted User13mo ago
Do I have to disable my secure boot then enable the csm support?
DirtyJ
DirtyJ13mo ago
Depends on how you made the recovery media, probably wouldn't hurt to disable them for troubleshooting purposes
Deleted User
Deleted User13mo ago
How do I do that I’m kinda confuse with booting the recovery media
DirtyJ
DirtyJ13mo ago
In the boot section of the BIOS, there will be an option to select the flash drive you used to create the recovery media as the boot device
Deleted User
Deleted User13mo ago
I did do that but after restart it stuck on the same error like before
No description
DirtyJ
DirtyJ13mo ago
Is that samsung drive your flash drive?
Deleted User
Deleted User13mo ago
It’s the only drive I can find here
DirtyJ
DirtyJ13mo ago
Like one of these bad boys
No description
Deleted User
Deleted User13mo ago
No description
DirtyJ
DirtyJ13mo ago
Is there a recovery flash drive plugged in to the computer
Deleted User
Deleted User13mo ago
idk bout that
DirtyJ
DirtyJ13mo ago
You'll need to do that first
DirtyJ
DirtyJ13mo ago
Create a recovery drive - Microsoft Support
Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.
Deleted User
Deleted User13mo ago
but I’m not able to turn on my pc to create a drive is it possible to do it in bios itself?
DirtyJ
DirtyJ13mo ago
No, you'll need to use another machine
Deleted User
Deleted User13mo ago
Then I have to transfer the drive to the hardisk? And put it in?
DirtyJ
DirtyJ13mo ago
You'll need to flash the Windows ISO (or use the media creation tool) to create a bootable flash drive. Then insert the flash drive and select it from the boot menu in your BIOS this thing
Deleted User
Deleted User13mo ago
yeh Hard disks works ig What’s next Will it delete my all data in pc?
DirtyJ
DirtyJ13mo ago
Next, you'll boot into WinRE, access the terminal, then run the above commands. No data loss would be expected with the above commands, but if you would like to be 100% sure, I would recommend cloning the OS drive as-is to a backup drive
Deleted User
Deleted User13mo ago
Hey @DirtyJ can I call u It’s not fixing I tried the commands but it’ ain’t working
DirtyJ
DirtyJ13mo ago
could you attach the output of those commands to this forum?
Deleted User
Deleted User13mo ago
No description
DirtyJ
DirtyJ13mo ago
Looks like it's still in progress
Deleted User
Deleted User13mo ago
It stopped there Running the command again Did it before too will it Fr take 47 mins again?
DirtyJ
DirtyJ13mo ago
It will take a bit depending on your disk size and speed
Deleted User
Deleted User13mo ago
Let uk when done
Deleted User
Deleted User13mo ago
No description
DirtyJ
DirtyJ13mo ago
It does look like it fixed some stuff, go ahead and try to boot
Deleted User
Deleted User13mo ago
No description
Deleted User
Deleted User13mo ago
: (
DirtyJ
DirtyJ13mo ago
Gonna need to check the boot record next with the second command
Deleted User
Deleted User13mo ago
Do I have to run that only fixboot command?
DirtyJ
DirtyJ13mo ago
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd
give these a shot
Deleted User
Deleted User13mo ago
I did already but will do again
DirtyJ
DirtyJ13mo ago
After those, run SFC on the boot drive
sfc /scannow /offbootdir=[your boot drive]:\ /offwindir=[your boot drive]:\Windows
sfc /scannow /offbootdir=[your boot drive]:\ /offwindir=[your boot drive]:\Windows
Where [your boot drive] should be replaced with the single letter representing the drive within the WinRE Some more instructions on that are available here https://www.dell.com/support/kbdoc/en-us/000137221/how-to-run-sfc-scannow-from-the-windows-recovery-environment-winre
Deleted User
Deleted User13mo ago
Should run this now?
No description
DirtyJ
DirtyJ13mo ago
replace [your boot drive] with the letter of the drive you're going to check
Deleted User
Deleted User13mo ago
Should I go with c: ?
DirtyJ
DirtyJ13mo ago
run this first to find the letter:
wmic logicaldisk get deviceid, volumename, description
wmic logicaldisk get deviceid, volumename, description
Deleted User
Deleted User13mo ago
Ight
Deleted User
Deleted User13mo ago
No description
DirtyJ
DirtyJ13mo ago
C: looks to be the right letter
DirtyJ
DirtyJ13mo ago
Also since you got access denied within bootrec /fixboot, you're going to need to do that manually. This guide should help under step "2. Reconfigure the Boot Files" https://www.makeuseof.com/bootrec-fixboot-access-denied-windows/
MUO
How to Fix the Bootrec /Fixboot Access Is Denied Error on Windows
Here's how to repair this repair utility.
DirtyJ
DirtyJ13mo ago
You can skip to step 9 within part 2 since you're already in WinRE
Deleted User
Deleted User13mo ago
Should I run this command first or have to fix the fixboot
DirtyJ
DirtyJ13mo ago
Feel free to try sfc, manually fixing the boot record will take a bit longer
Deleted User
Deleted User13mo ago
Is this right
No description
DirtyJ
DirtyJ13mo ago
remove the brackets too
Deleted User
Deleted User13mo ago
This right
No description
DirtyJ
DirtyJ13mo ago
no space between c:\Windows
Deleted User
Deleted User13mo ago
Better?
No description
DirtyJ
DirtyJ13mo ago
Looks good
Deleted User
Deleted User13mo ago
Exit?
No description
DirtyJ
DirtyJ13mo ago
You won't be able to boot the system, so now it's time to fix the boot record
Deleted User
Deleted User13mo ago
I can fix the boot with nt60 sys command too right?
No description
Deleted User
Deleted User13mo ago
This
DirtyJ
DirtyJ13mo ago
Yeah if you got that to run, try restarting Otherwise, you may want to try doing it manually if it still doesn't boot
Deleted User
Deleted User13mo ago
I didn’t run it yet I send u the ss from before Should I continue with scan now After Well
DirtyJ
DirtyJ13mo ago
you'll need to reboot to run SFC, so you can ignore that one until after the drive is bootable
Deleted User
Deleted User13mo ago
Should I run sfc now?
No description
DirtyJ
DirtyJ13mo ago
Reboot the computer
Deleted User
Deleted User13mo ago
Exit it then? ?
DirtyJ
DirtyJ13mo ago
Also that says FAT32 bootcode, I'm pretty sure the OS drive wouldn't be running on FAT32, which may be why the bsod continues nvm the boot record partition would be in FAT32, but make sure you're editing the right one but yeah try turning it back on If it still blue screens, gonna have to do these steps
Deleted User
Deleted User13mo ago
Yeh it’s still the same Is it even gonna be fixed 😭 did what’s next
DirtyJ
DirtyJ13mo ago
Yeah just take a manual approach to make sure you're editing the right one Manually recreate the boot partition
Deleted User
Deleted User13mo ago
Idk how to do it Help me
DirtyJ
DirtyJ13mo ago
Follow these steps
Deleted User
Deleted User13mo ago
Are their simpler ways😭
DirtyJ
DirtyJ13mo ago
The only other way would be to reinstall windows on another drive then copy the data over But fixing the boot partition would be the next step to make this drive bootable If you haven't created a backup yet, I would recommend doing so before manually editing partitions
Deleted User
Deleted User13mo ago
So this is what it is
DirtyJ
DirtyJ13mo ago
Yup, under part 2, skip to step 9 and follow the steps there
Deleted User
Deleted User13mo ago
Which would be the system drive here
No description
Deleted User
Deleted User13mo ago
I did everything but it didn’t fixed my boot @DirtyJ is there any other way I could fix it without loosing my data
DirtyJ
DirtyJ13mo ago
If manually fixing the boot partition isn't an option, installing windows to a new drive and moving the data over would be the safest bet to not risk accidentally deleting stuff
Deleted User
Deleted User13mo ago
But I haven’t made any new drive to save my files on How would I backup it
DirtyJ
DirtyJ13mo ago
First you'll need either a second drive, or a second computer to plug your existing drive into. If you have a second drive (or plan to purchase one), install windows to the new drive, then move the data over from the old drive. If you want to make a backup, using another device and a service like Backblaze would be an easy method
Deleted User
Deleted User13mo ago
But the thing is it’s a laptop not a pc so how would I remove drive from it?
DirtyJ
DirtyJ13mo ago
Same way, just a few different steps. If you look up the model of your laptop on YouTube, there's probably a video of someone taking it apart (or a video of a similar laptop being worked on)
Deleted User
Deleted User13mo ago
But wouldn’t that mean I have to open up my laptop to take drive out
DirtyJ
DirtyJ13mo ago
Yes
Deleted User
Deleted User13mo ago
I am not professional in this field So ig I wouldn’t be able to open my pc and remove the tools @DirtyJ will it work if I backup the os from note pad and reinstall my windows? @DirtyJ you there?
DirtyJ
DirtyJ13mo ago
Not sure how note pad will help. The main issue you're having is the drive itself isn't bootable. If you can't fix the boot record with the steps we provided, then the only relatively-easy solution left would be to install Windows to a new drive, then move the old data over.
Deleted User
Deleted User13mo ago
I meant copy the OS from pc to a new driver