HELP my pc is stuck in restart and it’s keep restarting itself
HELP I TRIED TO RESTART MY PC BUT ITS STUCK IN RESTART AND LOADING OVER AND OVER AGAIN
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The unmountable_boot_volume error indicates that Windows was unable to and mount the volume that it is installed on. This could be caused by a handful of issues, but there are definitely methods of troubleshooting this.
First step would be to use another computer to create a bootable recovery media (e.g. a Windows flash drive) and boot into the Windows recovery environment.
Creating a recovery drive - https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304c246
Windows Recovery Environment - https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-recovery-environment--windows-re--technical-reference?view=windows-11
Then, access WinRE from the flash drive by changing your BIOS options to point to it, and use the following utilities to begin repairing your boot volume:
-
chkdsk /r c:
- bootrec /fixboot
If neither of those options fixes your boot record, a more manual inspection of the volume will be necessary.Create a recovery drive - Microsoft Support
Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.
How could I open my pc for it I’m not able to force advance settings by power button to turn it on my model is rog strix scar 15
First you'll need to create the recovery media, then use these steps: https://www.tomshardware.com/reviews/bios-keys-to-access-your-firmware,5732.html
Tom's Hardware
How to Enter the BIOS on Any PC: Access Keys by Manufacturer
When you need to get into your computer's firmware setup, you can use one of these hotkeys or reboot to the BIOS through your operating system.
The thing is I can’t turn on my pc to go on settings
You'll need to use "Method 1: Use a BIOS Key" in those instructions
Got it I’m in the bios
The next step is to boot from the recovery media you created, then perform the above troubleshooting
Do I have to disable my secure boot then enable the csm support?
Depends on how you made the recovery media, probably wouldn't hurt to disable them for troubleshooting purposes
How do I do that I’m kinda confuse with booting the recovery media
In the boot section of the BIOS, there will be an option to select the flash drive you used to create the recovery media as the boot device
I did do that but after restart it stuck on the same error like before
Is that samsung drive your flash drive?
It’s the only drive I can find here
Like one of these bad boys
Is there a recovery flash drive plugged in to the computer
idk bout that
You'll need to do that first
Create a recovery drive - Microsoft Support
Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.
but I’m not able to turn on my pc to create a drive is it possible to do it in bios itself?
No, you'll need to use another machine
Then I have to transfer the drive to the hardisk? And put it in?
You'll need to flash the Windows ISO (or use the media creation tool) to create a bootable flash drive. Then insert the flash drive and select it from the boot menu in your BIOS
this thing
yeh
Hard disks works ig
What’s next
Will it delete my all data in pc?
Next, you'll boot into WinRE, access the terminal, then run the above commands. No data loss would be expected with the above commands, but if you would like to be 100% sure, I would recommend cloning the OS drive as-is to a backup drive
Hey @DirtyJ can I call u
It’s not fixing
I tried the commands but it’ ain’t working
could you attach the output of those commands to this forum?
Looks like it's still in progress
It stopped there
Running the command again
Did it before too will it Fr take 47 mins again?
It will take a bit depending on your disk size and speed
Let uk when done
It does look like it fixed some stuff, go ahead and try to boot
: (
Gonna need to check the boot record next with the second command
Do I have to run that only fixboot command?
give these a shot
I did already but will do again
After those, run SFC on the boot drive
Where [your boot drive] should be replaced with the single letter representing the drive within the WinRE
Some more instructions on that are available here https://www.dell.com/support/kbdoc/en-us/000137221/how-to-run-sfc-scannow-from-the-windows-recovery-environment-winre
Should run this now?
replace [your boot drive] with the letter of the drive you're going to check
Should I go with c: ?
run this first to find the letter:
Ight
C: looks to be the right letter
Also since you got access denied within
bootrec /fixboot, you're going to need to do that manually.
This guide should help under step "2. Reconfigure the Boot Files"
https://www.makeuseof.com/bootrec-fixboot-access-denied-windows/MUO
How to Fix the Bootrec /Fixboot Access Is Denied Error on Windows
Here's how to repair this repair utility.
You can skip to step 9 within part 2 since you're already in WinRE
Should I run this command first or have to fix the fixboot
Feel free to try sfc, manually fixing the boot record will take a bit longer
Is this right
remove the brackets too
This right
no space between c:\Windows
Better?
Looks good
Exit?
You won't be able to boot the system, so now it's time to fix the boot record
I can fix the boot with nt60 sys command too right?
This
Yeah if you got that to run, try restarting
Otherwise, you may want to try doing it manually if it still doesn't boot
I didn’t run it yet
I send u the ss from before
Should I continue with scan now
After
Well
you'll need to reboot to run SFC, so you can ignore that one until after the drive is bootable
Should I run sfc now?
Reboot the computer
Exit it then?
?
Yeh it’s still the same
Is it even gonna be fixed 😭
did what’s next
Yeah just take a manual approach to make sure you're editing the right one
Manually recreate the boot partition
Idk how to do it
Help me
Follow these steps
Are their simpler ways😭
The only other way would be to reinstall windows on another drive then copy the data over
But fixing the boot partition would be the next step to make this drive bootable
If you haven't created a backup yet, I would recommend doing so before manually editing partitions
So this is what it is
Yup, under part 2, skip to step 9 and follow the steps there
Which would be the system drive here
I did everything but it didn’t fixed my boot
@DirtyJ is there any other way I could fix it without loosing my data
If manually fixing the boot partition isn't an option, installing windows to a new drive and moving the data over would be the safest bet to not risk accidentally deleting stuff
But I haven’t made any new drive to save my files on
How would I backup it
First you'll need either a second drive, or a second computer to plug your existing drive into.
If you have a second drive (or plan to purchase one), install windows to the new drive, then move the data over from the old drive.
If you want to make a backup, using another device and a service like Backblaze would be an easy method
But the thing is it’s a laptop not a pc so how would I remove drive from it?
Same way, just a few different steps. If you look up the model of your laptop on YouTube, there's probably a video of someone taking it apart (or a video of a similar laptop being worked on)
But wouldn’t that mean I have to open up my laptop to take drive out
Yes
I am not professional in this field
So ig I wouldn’t be able to open my pc and remove the tools
@DirtyJ will it work if I backup the os from note pad and reinstall my windows?
@DirtyJ you there?
Not sure how note pad will help.
The main issue you're having is the drive itself isn't bootable. If you can't fix the boot record with the steps we provided, then the only relatively-easy solution left would be to install Windows to a new drive, then move the old data over.
I meant copy the OS from pc to a new driver