Drew
Drew2mo ago

help

I need to factory reset this pc because it is fucked up to hell and back But i cant even access the options menu due to said fuck ups
14 Replies
Drew
Drew2mo ago
I called tech twice and they didnt help with shit
Zagreus Hades
Zagreus Hades2mo ago
Which OS? And what exactly happens when you try to reset it?
Drew
Drew2mo ago
Its a school laptop And it seems the users folder has been deleted
Zagreus Hades
Zagreus Hades2mo ago
Windows?
Drew
Drew2mo ago
Yes 10 Like the users folder is gone
Zagreus Hades
Zagreus Hades2mo ago
Are you able to open settings
Drew
Drew2mo ago
No
Zagreus Hades
Zagreus Hades2mo ago
Okay so, I'll just try some stuff which might work You can try running lusrmgr.msc in Run and create a new user account From there you can access settings
Drew
Drew2mo ago
The recovery environment cant even run
Zagreus Hades
Zagreus Hades2mo ago
Can you boot it into safe mode? Okay wait, never mind. What you can do is, install a Windows OS in another USB or DVD, plug it in and change the boot sequence when you start it
Drew
Drew2mo ago
I dont have any
Zagreus Hades
Zagreus Hades2mo ago
I think you'll need to obtain one. I'm not sure about any other method through which we can address it (others here might know). When the OS installs, you can choose to repair your computer on the setup wizard screen iirc
w33t
w33t2mo ago
Alrighty, if this is the school's laptop, you need to return it to them and have them do any fixes. We don't help with anything like this because it can easily be us helping someone get around blocks in place or otherwise reset their school's PC, which I can guarantee you are NOT allowed to do. @Zagreus Hades if someone mentions "school pc" and anything like this, don't be helping them in here
Zagreus Hades
Zagreus Hades2mo ago
Ah, got it, thanks 👍