I have a friend with Reasonlabs Antivirus (RAV) Adware after downloading something on accident

“can a cyber security pro help me with removing an adware, its very advcanced and it keeps coming back when i remove it in task manager and i have an anti virus subsciption and it wont detect the adware any tips? plz message me if u have any ideas or would like to help” - him. He’ll be here in a sec. Pics of proof: