Setting up mySQL/mariadb for osTicket on unRAID docker.

I am having some issues setting up a osTicket docker that requires mySQL or mariadb to be running. I've tried to have either container running at the same time but I must have configured something wrong, or just not configured it correctly.

GGavé I am having some issues setting up a osTicket docker that requires mySQL or mari...

Bulaxa•8/27/25, 12:53 AM

have you ckecked this video? https://youtu.be/fb72g7qurKc?si=EXE0U4-3Wyr2B6ui

YouTubeJiansen Lu

Install OSticket in localhost with XAMPP

XAMPP:
https://www.apachefriends.org/download.html
OSticket download:
http://osticket.com/editions
Installation
http://osticket.com/wiki/Installation

1) C:\xampp\php\php.ini
uncomment
extension=php_imap.dll
2) go to (replace localhost:8080 to your web server name)
http://localhost:8080/phpmyadmin/
create MySQL database and user
3) upzip ostick...

Akino•8/27/25, 12:54 AM

if you're setting it up for production, I would recommend not using xampp.
if it's just to play with or test then it's fine

AAkino if you're setting it up for production, I would recommend not using xampp. if i...

GavéOP•8/27/25, 12:56 AM

I is mainly for small family use, I think it would be interesting to have a system like this so my friends and family can ask me for help. Purely just for fun.

BBulaxa have you ckecked this video? https://youtu.be/fb72g7qurKc?si=EXE0U4-3Wyr2B6ui

GavéOP•8/27/25, 12:56 AM

I have not tried this nor seen this video, I'll give it a look.

Bulaxa•8/27/25, 12:56 AM

then xampp might work for you

Akino•8/27/25, 12:57 AM

yeah, xampp is easier to use for test env stuff, but I've had countless databases get corrupted from its shenanigans

AAkino yeah, xampp is easier to use for test env stuff, but I've had countless database...

Bulaxa•8/27/25, 12:57 AM

and also the database password being root by default lol

Akino•8/27/25, 12:58 AM

I think it's root@localhost with no pass by default :P

Bulaxa•8/27/25, 12:58 AM

o wait it's not root, it's blank even worse

Akino•8/27/25, 12:59 AM

every fivem server ever uses xampp. I keep having to tell my clients to stop lol

AAkino every fivem server ever uses xampp. I keep having to tell my clients to stop lol

Bulaxa•8/27/25, 12:59 AM

which alternatives do you suggest

Bulaxa•8/27/25, 1:00 AM

I am only familiar with xampp

Akino•8/27/25, 1:00 AM

just straight up mariadb

Akino•8/27/25, 1:00 AM

xampp uses an outdated version of maria, so running maria in docker or installed as a service is best

Bulaxa•8/27/25, 1:01 AM

I think I set up databases for dart using mariadb in 2023

Bulaxa•8/27/25, 1:01 AM

but I am not sure

Bulaxa•8/27/25, 1:01 AM

I did all using codes on the terminal

Akino•8/27/25, 1:01 AM

yeah, I normally just install maria on linux so that's the ez pz way

AAkino I think it's root@localhost with no pass by default :P

GavéOP•8/27/25, 1:02 AM

That sounds... quite unsecure.

GGavé That sounds... quite unsecure.

Bulaxa•8/27/25, 1:03 AM

it is indeed

Akino•8/27/25, 1:03 AM

like I said, xampp is kinda shit lol
but it's root@localhost so, not that bad as long as you don't open it to external connections

AAkino xampp uses an outdated version of maria, so running maria in docker or installed...

GavéOP•8/27/25, 1:03 AM

So it is likely that I just did not configure maria properly?

AAkino like I said, xampp is kinda shit lol but it's root@localhost so, not *that* bad ...

GavéOP•8/27/25, 1:04 AM

So good for testing, bad for internet. Got it.

Akino•8/27/25, 1:04 AM

uhh
id imagine it was a docker network issue

GGavé So good for testing, bad for internet. Got it.

Akino•8/27/25, 1:04 AM

exactly

Akino•8/27/25, 1:04 AM

docker likes to use the internal docker network, so you gotta tell it to allow outside connections

BBulaxa it is indeed 😂

GavéOP•8/27/25, 1:04 AM

:nerd_dog:

I sure do love my applications to run unsecure with no password and exposed to the internet

GGavé So good for testing, bad for internet. Got it.

Bulaxa•8/27/25, 1:04 AM

specially if you have sensitive information

Akino•8/27/25, 1:04 AM

I haven't used docker too much because it confuses me sometimes

Bulaxa•8/27/25, 1:05 AM

I think I like working with databases more than I like programming with python

GavéOP•8/27/25, 1:05 AM

I'm more of a hardware tech, all this docker this and unraid that is just becasue I wanted to have more space for my nas but I didn't want to be forced to use the same sized drives.

GavéOP•8/27/25, 1:07 AM

So, I don't really know anything. My buddy explained IPv4 and IPv6 the other day and that is when I learned it's all still just 8bit..byte?

GavéOP•8/27/25, 1:08 AM

Like I know the purpose of it but he works in IT so he explained the whole backend nonsense

GavéOP•8/27/25, 1:08 AM

Akino•8/27/25, 1:08 AM

it is a skill many don't have to explain things in a way people will understand and not go into too much detail lol

Bulaxa•8/27/25, 1:09 AM

the thing about ipv4 is that it can only hold up to 4.3 billion accesses, that's why they created ipv6 which can handle 16 undecillion adresses

BBulaxa the thing about ipv4 is that it can only hold up to 4.3 billion accesses, that's...

GavéOP•8/27/25, 1:10 AM

Yes, which is a word I've not heard of till that day LMAO

GGavé Yes, which is a word I've not heard of till that day LMAO

Bulaxa•8/27/25, 1:10 AM

I don't think that humanity will ever reach this number of addresses lol

Akino•8/27/25, 1:11 AM

Bulaxa•8/27/25, 1:11 AM

and every byte = 8 bits btw
ipv4 is 32 bits so 4 bytes
ipv6 is 128 bits so 16 bytes

Bulaxa•8/27/25, 1:12 AM

now I wonder why did they skip ipv5

Akino•8/27/25, 1:12 AM

also what're you using docker for?
osticket doesn't have an official docker image

AAkino also what're you using docker for? osticket doesn't have an official docker imag...

GavéOP•8/27/25, 1:13 AM

It has a, fork on the unraid community apps tab. Is there another simple ticket app that you'd recommend that does have official docker image?

BBulaxa now I wonder why did they skip ipv5

GavéOP•8/27/25, 1:14 AM

This is something I made my coworker think of the other day.

Akino•8/27/25, 1:14 AM

you need it to use docker?

AAkino you need it to use docker?

GavéOP•8/27/25, 1:14 AM

It's easier if it's in a docker container. I could technically run it in a VM. I didn't necessarily want to go through all that extra effort though.

Akino•8/27/25, 1:15 AM

hmm, maybe this is the official one

Akino•8/27/25, 1:15 AM

did you put the mysql info in the env vars

AAkino did you put the mysql info in the env vars

GavéOP•8/27/25, 1:16 AM

I did not, it had entries for it in the docker builder.

Setting up mySQL/mariadb for osTicket on unRAID docker.

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