JZoom Phone Offboarding
I work for a company that recently switched to Zoom and I am having trouble figuring out how to handle offboarding. Some of the numbers linked to people's accounts are going to need to be forwarded to another team member who's going to handle the outgoing employee's case load. How is this possible? If I have to remove the outgoing employee from the company's account, then I need to unbind their number. I've been just assigning the unbound number to whom ever is handling that persons stuff (in addition to their already existing line). I feel like this is NOT how I should be doing this. Does anybody have any suggestions? Or would you provide some details into how your company handles the process, please?
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