LordZephr
LordZephr2w ago

Windows support

I wanted to factory reset my pc and everytime i try to, it blluescreens. Ive tried usingg cmd to also rest it but it jjust crashes my pc. I ttrired opening advanced start up, but that bluescreens the pc entierly. Additionally, i scaned the bios and turns out my bios image is also missing
25 Replies
Orientate
Orientate2w ago
Try installing via USB drive Install windows 11 ISO, insert USB drive into PC, use Rufus to format ISO into USB drive, boot into USB drive and follow on-screen instructions
c8
c82w ago
Could you share the crash error? a picture would be amazing
LordZephr
LordZephrOP2w ago
It just blue screens every single time. smae with when i want to go back to a resttore point (just noticed that)
c8
c82w ago
Might sound dumb but if you're on a desktop computer can you check the psu cables
LordZephr
LordZephrOP2w ago
the what
c8
c82w ago
Ok don't risk it Do you own a laptop or computer?
LordZephr
LordZephrOP2w ago
computer
c8
c82w ago
Now we both know your windows is kaput I say you try reinstall windows from an usb If it doesn't work your drive might be at fault so replacing would be necessary Sometimes flashing the bios can help too! If you're not techy enough you can ask someone who's better at computers or i can help you through diagrams your pick
LordZephr
LordZephrOP2w ago
ngl, i know no one that knows much bout computers
c8
c82w ago
Ok I can help you out broski So you got an usb stick around?
LordZephr
LordZephrOP2w ago
yep
c8
c82w ago
Get that usb plug it into any computer open up any search engine search up media creation tool
LordZephr
LordZephrOP2w ago
windows 11 right
c8
c82w ago
Yea
_null
_null2w ago
Whats the bluescreens error message? You might have an underlying hardware failure. I recently had something very similar happen when my ram went bad
c8
c82w ago
OP doesn't seem confident to work around in the computer i say leave the hardware troubleshoot for last
_null
_null2w ago
thats fair, but the error message could clue us in
c8
c82w ago
True I did ask but op hasn't provided it yet This
LordZephr
LordZephrOP2w ago
Your Pc ran into a problem, we will restart it and scan for issues thats what i get
c8
c82w ago
We would need the error code
_null
_null2w ago
can you take a picture of the screen?
LordZephr
LordZephrOP2w ago
unfotunately not
c8
c82w ago
I say procced with the windows installation And we'll dig further if needed
_null
_null2w ago
yeah, if it bluescreens again though, pay very close attention. It may say something that you don't understand, but thats an error code and could help us diagnose the problem
LordZephr
LordZephrOP2w ago
ill try it again later and let you know

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