So my laptop decided to goof me and decided to make me deaf
My laptop lost its audio basically, i do not know what happened. I believe its something to do with audio drivers but pls help
22 Replies
First, I would like to ask, what operating system are you using?
windows 11
Okay.
I switched to Arch Linux so I might not be the best help on this but I think you can potentially diagnose your audio devices status in Device Management. First press Win+R to open the run prompt, then type devmgmt.msc and press enter to open Device Management, find your audio device(s) and view it's properties, it should say "This device is working properly" if it's fine. Try reinstalling/updating it's drivers in Device Management. If it still doesn't work after that, I would think that the hardware is damaged and might need service.
I have attempted to reinstall and updated it and it didnt worked. What do you mean the hardware is damaged?
The hardware could have been damaged either from a surge of power, which could have fried part of it or if the laptop has been dropped or hit, part of the audio device could have gotten lose or broken. If it doesn't work from the software side, check the hardware side, if possible. Best case scenario that the sound card wasn't attached properly and you just need to re-attach it, worst case scenario you would need a replacement or repair on it.
Punch it
i dont think it was damaged when it suddenly turned off
I don’t mean to be that guy
Did you confirm that your volume isn’t muted and that you’re selecting the right audio output device?
Check sound mixer too. just—I know this is all basic instead of “reinstall audio drivers” but it doesn’t hurt to run through the basics again
Aight
everything is not muted
I had something like this with my camera on my laptop, and nothing I did in windows fixed it, until I completely reset it, wiping all data. This could be because the hardware was registered wrong to the OS or the registration of the hardware could have been changed. I think it could have been corrupted from the abrupt shutdown. I'm not saying wipe your hard drive and reinstall windows, but in windows update there's some setting that says "Fix problems using Windows Update" and it could help, it's an easier way to reset your system without wiping any of your data. I don't know if it's on Windows 10, but for sure on Windows 11, I would suggest try that if it's on Windows 10, because it will likely wipe everything that's not user data and applications.
Alternatively, you could try creating a new local user account and testing your speakers from the different account, because it can sometimes be an account issue.
@Foon - The Prettiest Princess is it ok if i sent a video of it rq?
sure
this room looks so depressing at this angle :despair:
it might be worth trying to burn Linux Mint onto a USB so you can boot it in live mode and see if that fixes your driver problems
given that you still dont have an answer
thats my work station lol, what is a Linux Mint?
Linux Mint is, like it's said in the name, a distro of Linux and is considered one of the easiest distros of Linux to install
This is the official website https://linuxmint.com/
Home - Linux Mint
Linux Mint is an elegant, easy to use, up to date and comfortable desktop operating system.
I would suggest getting one of the installation images and then flashing it to a USB via Rufus, then restart into the UEFI (Hold Shift then click the restart button on Windows) and boot from the USB there. Select the first option, then you will be in a live environment, try playing audio from there, but do not install it unless you really want to.
You could also just try using any form of headphones/earbuds and try from there to see if the audio works on an external device
im windows 11 does it work in here?
If u have the money, buy wired headphones IF YOU ARE TOO LAZY
Are you suggesting a VM? I really don't think it will work from there because VMWare and VirtualBox use Windows audio drivers. Booting from a live environment without installing it is likely the best way to diagnose the issue.
yes
you can burn linux mint onto a USB and boot from it, you'll have a live image that lets you test if you're still getting this error
but DO NOT INSTALL unless you're okay with deleting all your windows data