Real
CICyber Info
•Created by Real on 7/10/2023 in #❓︱support-requests
Will factory resetting my pc remove spyware/malware?
Hi, so my computer was recently hacked, where the hacker got access to all my files, passwords, and important documents. I then received an email about a month later saying they have watched me carefully for the past month and they will spread all my personal information everywhere if I do not Bitcoin them 900$ in 48 hours. How should I go about this? Paying them would be my last option. Also, If I factory reset it, will the malware be deleted as well? If it is a rootkit infection, how can I get rid of it?
5 replies