my computer has been hacked and he can't turn it on anymore (blue screen). What to do ?

My computer was hacked because I connected to public Wi-Fi.
BitLocker recovery
Enter the recovery key for this drive:
Use the numeric keys and the function keys from F1 to F10
Use the numeric keys and the function keys from F1 to F10

_null•5/30/25, 1:18 AM

I've been dealing with this a lot at work.

https://www.bleepingcomputer.com/news/microsoft/windows-10-kb5058379-update-triggering-bitlocker-recovery-after-install/

If you don't have the key, try the steps in the article.

Aside from that you could format and start fresh.

BleepingComputer

Windows 10 KB5058379 update triggers BitLocker recovery on some dev...

The Windows 10 KB5058379 cumulative update is triggering unexpected BitLocker recovery prompts on some devices afters it's installed and the computer restarted.

JoboyOP•5/30/25, 1:23 AM

U sure it's not something that will hack my computer (i really dont want to take risk) if it's not a hacker ??

JJoboy U sure it's not something that will hack my computer (i really dont want to take...

_null•5/30/25, 1:25 AM

Bitlocker is Microsoft's drive encryption utility. I do not think it was caused by malware or a malcious actor.

JoboyOP•5/30/25, 1:27 AM

So it's safe if I put the code or better to fresh it all ? (because I have confidential doc (gov))

JJoboy So it's safe if I put the code or better to fresh it all ? (because I have confi...

_null•5/30/25, 1:29 AM

If you have the bitlocker code, I highly suggest that route. There has been an updated patch.

I truly do not believe it was caused by anything malicious, but if its of the highest level of concern I would take it to your IT department.

JoboyOP•5/30/25, 1:33 AM

However my friend (skilled in cybersecurity) told my the This website is not owned by Microsoft. I will send it to you

JJoboy However my friend (skilled in cybersecurity) told my the This website is not own...

_null•5/30/25, 1:34 AM

https://support.microsoft.com/en-us/topic/may-13-2025-kb5058379-os-builds-19044-5854-and-19045-5854-0a30e9ee-5038-45dd-a5d7-70a8813a5e39

JoboyOP•5/30/25, 1:34 AM

It's this one they gave https://aka.ms/myrecoverykey

_null•5/30/25, 1:35 AM

I will not be able to see that, it will only show information specific to your account

_null•5/30/25, 1:36 AM

I also would not show it here

JoboyOP•5/30/25, 1:36 AM