Joboy
Joboy3mo ago

my computer has been hacked and he can't turn it on anymore (blue screen). What to do ?

My computer was hacked because I connected to public Wi-Fi. BitLocker recovery Enter the recovery key for this drive: Use the numeric keys and the function keys from F1 to F10 Use the numeric keys and the function keys from F1 to F10
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14 Replies
_null
_null3mo ago
I've been dealing with this a lot at work. https://www.bleepingcomputer.com/news/microsoft/windows-10-kb5058379-update-triggering-bitlocker-recovery-after-install/ If you don't have the key, try the steps in the article. Aside from that you could format and start fresh.
BleepingComputer
Windows 10 KB5058379 update triggers BitLocker recovery on some dev...
The Windows 10 KB5058379 cumulative update is triggering unexpected BitLocker recovery prompts on some devices afters it's installed and the computer restarted.
Joboy
JoboyOP3mo ago
U sure it's not something that will hack my computer (i really dont want to take risk) if it's not a hacker ??
_null
_null3mo ago
Bitlocker is Microsoft's drive encryption utility. I do not think it was caused by malware or a malcious actor.
Joboy
JoboyOP3mo ago
So it's safe if I put the code or better to fresh it all ? (because I have confidential doc (gov))
_null
_null3mo ago
If you have the bitlocker code, I highly suggest that route. There has been an updated patch. I truly do not believe it was caused by anything malicious, but if its of the highest level of concern I would take it to your IT department.
Joboy
JoboyOP3mo ago
However my friend (skilled in cybersecurity) told my the This website is not owned by Microsoft. I will send it to you
Joboy
JoboyOP3mo ago
It's this one they gave https://aka.ms/myrecoverykey
_null
_null3mo ago
I will not be able to see that, it will only show information specific to your account I also would not show it here
Joboy
JoboyOP3mo ago
Okay how can I contact you in private ? If you dont mind ***
_null
_null3mo ago
Do not send anyone your key it will be a 48 digit key similar to this: 419595-387156-44334-315590-197472-399399-320562-361383
Joboy
JoboyOP3mo ago
Okay thank you for telling me I will check
@Noel
@Noel3mo ago
Cool!!! Congratulations. I am very happy.🤣
Prosalami22
Prosalami223mo ago
aka.ms is microsofts domain I dont think your friend knows as much about cyber security as you think

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